Thank you for choosing WAVES OF HER. Each order is handled with care and intention, and we’re grateful to be part of your journey.
PROCESSING TIME
As a small, independent brand, all orders are prepared and packaged by hand. Please allow 3–7 business days for processing before shipment.
SHIPPING WITHIN HUNGARY
Domestic orders are shipped via GLS, with an estimated delivery time of 2–5 business days after dispatch.
INTERNATIONAL SHIPPING
We ship worldwide using tracked international services.
Estimated delivery times range from 7–21 business days, depending on destination.
PLEASE NOTE
~ Customs fees or import taxes (if applicable) are the responsibility of the buyer.
~ Occasional delays may occur due to customs or local postal services beyond our control.
SHIPPING CONFIRMATION & TRACKING
Once your order has shipped, a confirmation email with tracking information will be sent so you can follow your parcel’s journey.
SUSTAINABLE PACKAGING
All items are wrapped and shipped using minimal, eco-conscious packaging, with care taken to reduce waste and maintain a beautiful unboxing experience.
If you have any questions about shipping or your order, please reach out to us at thewavesofher@gmail.com. We’re here to support you.
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RETURN CONDITIONS
~ You can return an item within 14 days of receiving it.
~ Products must be unused, unopened, and in original packaging.
~ For hygiene reasons, we cannot accept used products.
~ Sale items are final sale and cannot be returned.
REFUNDS
~ We’ll issue a full refund once we receive and inspect the returned item.
~ Refunds will be sent to your original payment method.
~ Please allow 5–10 business days for the refund to show up, depending on your bank.
RETURN SHIPPING
~ Customers are responsible for return shipping costs.
~ We recommend using a tracked shipping service. We are not responsible for lost or undelivered returns.
WRONG OR DAMAGED ORDERS
If you receive a damaged or incorrect item, please contact us within 3 days of delivery with your order number and clear photos. We’ll fix the issue as soon as possible.
With lots of love,
WAVES OF HER